Privacy Policy

Effective Date: September 1, 2025

Last Updated: September 1, 2025

Factor 7 Medical, LLC (“we,” “our,” “us”) is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU/UK users and the California Consumer Privacy Act (CCPA/CPRA) for California residents. This Privacy Policy explains how we collect, use, and share your personal information and what rights you have.

By using our website www.factor7medical.com and related services (the “Site”), you agree to this Privacy Policy. If you do not agree, please discontinue use of our Site.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide Directly

  • Name, email, phone number, mailing address

  • Account details (if applicable)

  • Messages or inquiries sent to us

1.2 Information Collected Automatically

  • IP address, browser type, and operating system

  • Pages visited, time spent on pages, links clicked

  • Device identifiers and approximate location data

  • Cookies, pixels, and other tracking technologies (see Section 6)

1.3 Sensitive Information
We do not intentionally collect sensitive personal data unless required and explicitly consented to.

2. How We Use Your Information

We process your information for the following purposes:

  • Provide and maintain the Site

  • Communicate with you, including customer service and updates

  • Process transactions and send confirmations

  • Personalize content and improve our Site

  • Conduct analytics and measure performance

  • Send marketing communications (with your consent, where required)

  • Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are in the EU/UK, we process your personal data under one or more of the following legal bases:

  • Consent (e.g., marketing emails)

  • Contract (e.g., providing requested services)

  • Legal obligation (e.g., tax reporting)

  • Legitimate interests (e.g., improving services, preventing fraud)

4. Your Rights Under GDPR

If you are located in the EU/UK, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability (receive your data in a machine-readable format)

  • Withdraw consent at any time

You may exercise these rights by contacting us at info@factor7medical.com.

5. Your Rights Under CCPA/CPRA

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information

  • Correct inaccurate personal information

  • Limit use and disclosure of sensitive personal information

We do not sell your personal information. You can make requests by contacting us at info@factor7medical.com. We will not discriminate against you for exercising your rights.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze traffic and usage

  • Provide relevant advertising (if applicable)

Opt-Out Options:

  • EU/UK: You can withdraw cookie consent at any time via our cookie banner.

  • California: You can opt out of cross-context behavioral advertising via our “Do Not Sell or Share My Personal Information” link.

7. Data Sharing & International Transfers

We may share your information with:

  • Service providers (hosting, analytics, marketing tools)

  • Legal authorities if required

  • Successors in case of a business transfer

If you are in the EU/UK, your data may be transferred outside the EEA/UK under approved safeguards such as Standard Contractual Clauses.

8. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes described above or as required by law.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information, but no system is completely secure.

10. Children's Privacy

Our Site is not directed to children under 13 (or 16 in the EU/UK), and we do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version with the updated date.

12. Contact Us

For questions or to exercise your privacy rights:
Email: info@factor7medical.com

If you are in the EU/UK, you may also contact your local data protection authority.